Privacy Policy

(Last updated: 11.10.2022)

 

Object

 

3 Lagoas Unipessoal, Lda. (hereinafter referred to as “3 Lagoas”), collective entity number 516 332 422, with headquarters at Av. Almirante Gago Coutinho nº30, 1000-017 Lisboa, Portugal, is the entity responsible for the website lisbonheights.pt and lisbonheights.com (hereinafter, the “Website”), also acting as the controller in accordance with the General Data Protection Regulation; i.e. it is the entity that “determines the purposes and means of the processing of personal data”.

 

This document (hereinafter the “Policy”) contains information on how personal data is collected and processed through the website. 

 

If you have any further questions, please contact us at lisbonheights@norfin.pt

 

Processing of personal data

 

Access to the Website and navigation in general does not necessarily require the provision of personal data. However, we process your data when you contact us using the forms on the Website or when you give your consent to the use of cookies.

 

Fundamentals for data processing

 

According to the General Data Protection Regulation, processing of personal data means any operation or set of operations which is performed upon personal data or upon sets of personal data, by automated or non-automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

 

The processing of personal data for a specific purpose must meet one of the legal grounds provided for in the RGPD. 3 Lagoas may process your personal data on the following grounds:

  1. The processing of personal data for a specific purpose must meet one of the legal grounds provided for in the RGPD. 3 Lagoas may process your personal data on the following grounds:
  2. Where processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract (Article 6th, nr.1, point b));
  3. If the processing is necessary for compliance with a legal obligation to which 3 Lagoas is subject (Article 6th, nr. 1, point c));
  4. If the processing is necessary for the purposes of the legitimate interests pursued by 3 Lagoas or by a third party, except where the interests or fundamental rights and freedoms of the data subject require protection of personal data, in particular where the data subject is a child (Article 6th, nr. 1, point f)).

 

Purposes of processing

 

3 Lagoas processes your personal data in terms of the General Regulation on Data Protection and related legislation for the purposes and on the grounds described below. The criteria we use to establish the retention periods of your data are also identified below.

 

 

Purpose Legal purpose
Provides you with the information you have requested (e.g. a newsletter). Consent – We only use your personal data for this purpose if you ask us to do so. You can withdraw your consent at any time.
Respond to your contact request (e.g. when you fill in a contact form). Consent – We only use your personal data for this purpose if you ask us to do so. You can withdraw your consent at any time.
To optimise your browsing experience on the Website (cookies). Consent – We only use your personal data if you give us consent to do so. You can withdraw your consent at any time.

 

Personal data retention

There are legal requirements that require data to be kept for a minimum period of time. Therefore, where there is no specific legal obligation, the data will be stored and kept for only the minimum period necessary for the purposes for which it was collected, after which it will be deleted.

 

Personal data disclosure

 

Within the scope of the treatment of personal data, 3 Lagoas uses third parties, on its behalf and in accordance with the instructions given by it, to treat the User’s data.

 

3 Lagoas ensures that such subcontracting entities provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of the applicable law and ensures the security and protection of the rights of the data subjects, under the terms of the subcontracting agreement concluded with these entities.

The table below shows the recipients of the transmissions of personal data:

Categories of recipients Purposes of personal data processing
Real estate partners Provision of real estate development services
IT infrastructure and service providers Provision of services (e.g. website hosting and maintenance)
Marketing Companies / e-mail Marketing Marketing Services / e-mail Marketing

 

3 Lagoas may also transmit personal data of the Users of this Website to third parties, not qualified as subcontracting entities, when it considers such communication of data as necessary or appropriate (i) under applicable law, (ii) in compliance with legal obligations/judicial orders, or (iii) to respond to requests from public or government authorities.

 

Cookies

For information on 3 Lagoas’ use of cookies on this Website, please see the Cookie Policy.

 

 

Exercise of rights by data subjects

 

Rights of the data subject

 

With regard to the processing of their personal data, the data subject enjoys the following rights under Articles 15 to 22 of the General Data Protection Regulation, as described below.

 

Right of access::

 

The data subject has the right to obtain confirmation as to whether his or her personal data is processed by 3 Lagoas. You also have the right to access your personal data and to obtain the following additional information or clarifications:

 

Right of rectification:

 

Whenever you consider that your personal data is incorrect or incomplete, you may request that it be rectified or completed.

 

Right to erasure:

 

In legal terms, you have the right to request the erasure of your personal data when one of the following situations occurs:

 

The right to erasure does not apply where processing is necessary for the following purposes:

 

Although you may exercise your right to erasure at any time, the exercise of this right with regard to profiling for the purpose of sending personalised offers and promotions (direct marketing) is compromised.

 

 

Right to limitation of treatment:

 

You may request the limitation of the processing of your personal data in the following cases:

 

Right to data portability:

 

You have the right to receive the personal data you have provided in a structured, commonly used and machine-readable format. You also have the right to request that 3 Lagoas transmits this data to another controller, as long as this is technically possible.

 

Right of opposition:

 

In legal terms, you have the right to object to the processing of your personal data at any time, for reasons relating to your particular situation, in the following situations:

 

You may therefore object at any time and without the need for justification, to the processing of your data for direct marketing purposes, including profiling which is related to such marketing, without this affecting the lawfulness of the processing carried out on the basis of the consent previously given.

 

Right not to be subject to automated individual decisions:

 

Segmentation and profiling for the purposes of personalised marketing is taken exclusively on the basis of automated processing, however, they have no effect on your legal sphere or do not significantly affect you in a similar way.

 

Right to lodge complaints with the supervisory authority:

 

You have the right to lodge complaints with the competent supervisory authority regarding matters relating to the processing of your personal data.

 

In Portugal, the competent supervisory authority is the Comissão Nacional de Proteção de Dados.

 

For more information, please go to www.cnpd.pt.

 

How to exercise your rights

 

You can exercise these rights directly by contacting lisbonheights@norfin.pt or at:

 

3 Lagoas Unipessoal, Lda

Av. Almirante Gago Coutinho nº 30, Piso 0, 1000-117, Lisboa | Portugal

 

The exercise of your rights is free of charge, without prejudice to the fact that, whenever there are repeated, manifestly unfounded and repetitive requests, 3 Lagoas may require the payment of a reasonable fee, due to the administrative costs of providing the information or taking the requested measures, or even refuse to comply with the request.

 

Where 3 Lagoas has reasonable doubts as to the identity of the individual making the request, it may request that additional information necessary to confirm his or her identity be provided.

 

Security measures

 

3 Lagoas Unipessoal, Lda develops its best efforts to protect the personal data of the Users against unauthorised access through the Internet. As such, it uses security systems, rules and procedures to ensure the protection of personal data, as well as to prevent unauthorised access to the data, its improper use, its disclosure, loss or destruction.

 

3 Lagoas Unipessoal, Lda guarantees the privacy and security in the transmission of User data using Secure Sockets Layer (SSL) encryption of all information exchanged over the Internet.

In any case, it should be noted that when circulating data on an open Internet network, the risk of unauthorised access and use cannot be eliminated, which means that the User must implement adequate security measures when navigating the Website in order to avoid the risk of access to personal data by unauthorised third parties.

 

Questions and suggestions

If the User has any questions related to the treatment of his/her personal data and the exercise of the rights conferred to him/her by the applicable law and, in particular, referred to in the present Notice, please contact us through the following means:

3 Lagoas Unipessoal, Lda.

Address: Av. Almirante Gago Coutinho nº 30, Piso 0, 1000-117 Lisboa | Portugal

 

Changes to this Policy

 

The information contained in this document may be subject to change over time.

 

Therefore, we advise you to consult the Website, where this information will be constantly updated, so that you can always be aware of the treatment of your data.

 

Whenever there are changes regarding the treatment of your personal data, 3 Lagoas will inform you through the Website.